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Help Needed

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The "Action Manager" of my Plustek OpticPro 4830P
scanner does not show a window for me to click for
scanning (I can only use the OCR and one other feature)-- I've "Removed Program" from Control Panel and reinstalled with the software disk that came with the machine, but I cannot do any proper scanning. Is there something else I can do? I have
tried the Plustek website but to no avail.Pls.HELP

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