HELP!!!!
My Outlook 2007 crashes, and I have found no help at the MS forums & communities.
I’m running Office 2007 SP-1 with all other updates current, using Vista with all updates current. This is a releatively new (May 2008) Gateway laptop, and it was “born” with Vista, so there are no upgrade issues.
Today, after about two hours use, it crashed, and returns this message every time I try to start Outlook 2007:
Microsoft Office Outlook has stopped working.
Windows can check online for a solution to the problem.
-> Check online for a solution and close the program
-> Close the program.
It presents these problem details:
Problem signature:
Problem Event Name: BEX
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: SpokeAddIn.dll
Fault Module Version: 3.3.1940.790
Fault Module Timestamp: 48879079
Exception Offset: 000bb679
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
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Outlook Diagnostics reports all is well (!!!), and I ran the REPAIR function from the Office 2007 disk.
Finally, the issue only occurs on my account, and my wife’s instance of Outlook 2007 works fine (again !!!)
I will be eternally grateful to the person who provides the solution.
Thanks.
Joe Murphy
Northern Virginia
