HELP!!! Outlook 2007 Crashes, and I Can't Find Any Help

By murjo08 ·

My Outlook 2007 crashes, and I have found no help at the MS forums & communities.

I'm running Office 2007 SP-1 with all other updates current, using Vista with all updates current. This is a releatively new (May 200 Gateway laptop, and it was "born" with Vista, so there are no upgrade issues.

Today, after about two hours use, it crashed, and returns this message every time I try to start Outlook 2007:

Microsoft Office Outlook has stopped working.
Windows can check online for a solution to the problem.

-> Check online for a solution and close the program
-> Close the program.

It presents these problem details:

Problem signature:
Problem Event Name: BEX
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: SpokeAddIn.dll
Fault Module Version: 3.3.1940.790
Fault Module Timestamp: 48879079
Exception Offset: 000bb679
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.0.6000.
Locale I 1033

Additional information about the problem:
LCI 1033
Brand: Office12Crash
skulcid: 1033

Read our privacy statement:

Outlook Diagnostics reports all is well (!!!), and I ran the REPAIR function from the Office 2007 disk.

Finally, the issue only occurs on my account, and my wife's instance of Outlook 2007 works fine (again !!!)

I will be eternally grateful to the person who provides the solution.


Joe Murphy
Northern Virginia

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All Answers

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Download this and run it...

After running do a full computer virus scan.
If it fixes the problem then good if not then do a back up and then delete Outlook and re-install it. Before all of this please try this program, it repairs/fixes DLL.:
I use this on my systems all the time with no problems, you will have to pay for the full version though, but you can give it a free scan to see how many errors are on your system.

Please post back if you have any more problems or questions.
If this info is useful, please give a thumbs up. Thanks

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The problem seems to be

by IC-IT In reply to HELP!!! Outlook 2007 Cr ...

in your Spoke software.
Uninstall it and re-install it again. If that doesn't solve the issue, open a ticket for support with them.

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