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Help - Support Organization Memberships

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by supportguru

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I'm new to the support industry and trying to identify some national and local industry organizations I could join to learn more about the industry, keep up to date and network with peers. I'm already a member of my local HDI chapter, are there any others I should consider?

Thanks

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by john_wills

The Association for Computing Machinery, www.acm.org, is the pre-eminent informaticians' association, with a monthly magazine(this month focusing on collaborative design) covering the field, oodles of special-interest groups, and conferences on varous themes to which my employers have in the past sometimes sent me. An alternative, to which many ACM members also belong, is the computer society of IEEE, www.computer.org; this is slightly larger than ACM, and its focus is somewhat different. ACM has a noticeable concentration on the applications programmer, whereas IEEE-CS thinks from other interesting angles. Both tend to be academic(as one can see by looking at the jobs advertised in their monthlies), and that means members have the advantage of detached thought in the background.

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