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Help with "This Device cannot start (code10)"

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8 replies

by aityrant

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Hi all :)

First off thanks for the previous replies in my other threads of desperation haha.
You guys have helped me fix so much crap that I'd have never figured out myself :D

but now Iv'e got one new problem then I hope i will be good to go!

I went to plug my internet cable in when I noticed that the onboard plug in says "This device cannot start (code 10) " In the device manager.

Ive tried to download the best drivers for this sucker but I'm not sure if perhaps I havn't got the right one, or maybe there's a seperate cause to this little problem.

Thanks in advance for your help :)

8 replies

by thechas

In order to provide a good answer, we will need more hardware details.

Is this a plug-in or on-board Ethernet adapter?

Make and model of above.
What other hardware is part of the system?

The error can be caused from a hardware conflict or defective hardware.

If it is a plug-in card, try moving it to another slot.

As far as drivers, start with the system manufacture, then the manufacture of plug-in cards, then if all else fails, try the chip manufactures reference drivers.

Chas

by aityrant

It's an onboard adapter, right on the mobo there and it's listed as an "Intel(R) PRO/100 VE Network Connection" in the device manager.

I'm not sure if I'm able to get more specific without knowing how to look further hehe :D

but Ill try my best to peek at it more :)

by w2ktechman

First go to the manufacturer of the system (HP, Dell, etc.). They should have drivers for the LAN card.
If you cannot find any, go to the manufacturer of the MB itself.

by thechas

I am familiar with these Intel on-board adapters, and they can be a pain to set up.

If you have not done so already, install or update the Intel chip-set drivers.

Next, are any plug-in cards installed?
If so, you may need to move them to a different slot.

Are any unknown devices listed in device manager? That can indicate that you have a Pro/100, but not a VE version.

Next, check your system documentation and verify the specific Intel network adapter used.

Download and run the Intel network adapter utility and select the correct device.

http://tinyurl.com/3avauh

Chas

by aityrant

Yeah I do have plug-in card put in one slot just so I can access the internet through it while I try to fix the onboard one.
but the plug-in one is so old that I can't even find proper drivers for it anymore.
It's a NETGEAR FA311 rofl. so ill try removing that while I follow your other steps :D

there's no unknown devices by the way ^^

and about the specific intel network adapter name, the best I know how to come up with is the INtel(R) PRO/100 VE NEtwork connection that it lists in the device manager =(

Should I look to someplace else for a more specific name or?

by thechas

Netgear shows 2 versions of the FA311.

http://kbserver.netgear.com/products/FA311.asp

For the newer version, the driver even supports Vista.

Anyhow, yes the FA311 may be the cause of the Intel not starting.

After you remove the FA311, make sure to enter BIOS setup. In the PCI section, set update ESCD to Yes. This will force the BIOS to update system resources.

Another BIOS trick for device issues is to disable all devices that you are not using. For instance, Serial ports are seldom used anymore and can usually be disabled.

Some BIOS cache settings can interfere with devices also. If your system has on-board video and you are using a plug-in card, you usually want to disable the Video BIOS cache option.

As to the Intel adapter type, check the documentation for the system / motherboard to see which adapter you should choose. I have however seen the naming of these devices in documentation not match the device options from Intel. The Intel utility is pretty good and usually will not allow you to select a driver that won't work with your adapter.

Finally, yes your driver disk may be out of date.

Chas

by aityrant

I did get an intel driver disc with the machine when I first set it up.
I think it has the networking drivers on it, not sure if they're good enough though.. Ill have to check the site to see if there are more up to date drivers maybe =P

but yeah just thought id throw that in incase it means anything hehe

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