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  • #2321559

    Helpdesk Customer Survey Software?

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    by david_gonzales ·

    We are in the process of updating our survey tracking software on our helpdesk. We need something that can use FTP from Remedy, send a survey to the user and collect a reply from the end user to generate a survey report. Our software is old and outdated and the company has gone out of business so we can no longer get support. Any suggestions or leads would be appreciated.

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    • #3415801

      Helpdesk Software

      by oscfdez17 ·

      In reply to Helpdesk Customer Survey Software?

      Haave you lloked at GWI “c.support” Helpdesk software. I’m currently using this software and it pretty good.

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