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  • July 18, 2002 at 2:21 am #2331790

    HOT SYNC USB NOT WORKING

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    by david_grant · about 22 years, 6 months ago

    I have a IBM thinkpad T23. I have a Palm m505 plugged into the USB port of my port replicator. I sucessfully was able to hot synch while connected through a USB hub attached to my laptop. However I am no longer able to perform a Hot Synch while attached directly to the USB port on the port replicator or laptop. I’ve tried another known working cradle. It appears as though my computer isn’t recongnizing the USB port. I need help

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    • July 18, 2002 at 5:59 am #3598968

      HOT SYNC USB NOT WORKING

      by madroxxx · about 22 years, 6 months ago

      In reply to HOT SYNC USB NOT WORKING

      Try removing all usb devices AND the usb ports from device manager and let windows refind all of them.

    • July 18, 2002 at 9:01 am #3598915

      HOT SYNC USB NOT WORKING

      by thechas · about 22 years, 6 months ago

      In reply to HOT SYNC USB NOT WORKING

      Do you have (or can you borrow) another USB device to verify that the USB port works?

      That would be my first step.

      I recall a posting about some PALM cradles damaging PC ports. While PALM never admitted to a problem, they have a replacement program for some cradles.

      Chas

    • July 18, 2002 at 5:49 pm #3598791

      HOT SYNC USB NOT WORKING

      by nadhir · about 22 years, 6 months ago

      In reply to HOT SYNC USB NOT WORKING

      try this, it works for my users.gd luck!

      http://www.palm.com/support/accessories/usb/win2k_USB.html

    • July 19, 2002 at 5:57 am #3599234

      HOT SYNC USB NOT WORKING

      by alpha-male · about 22 years, 6 months ago

      In reply to HOT SYNC USB NOT WORKING

      I have heard a lot about USB issues with the Palm m505.

      You may want to take a look here:

      http://www.palminfocenter.com/view_Story.asp?ID=2785

      Additionally, I believe Palm is offering free upgraded replacement USB cradles to customers. If you continue to have problems, you should contact them about this.

      Good luck!

    • July 21, 2002 at 1:00 pm #3586007

      HOT SYNC USB NOT WORKING

      by cstevens · about 22 years, 6 months ago

      In reply to HOT SYNC USB NOT WORKING

      Try uninstalling then reinstalling the palm desktop and doing a memory reset on the palm (just one that makes it reload, not the big memory clearing one). My clie used to do this all the time, it works.

    • October 3, 2002 at 9:09 am #3485777

      HOT SYNC USB NOT WORKING

      by jboardman · about 22 years, 3 months ago

      In reply to HOT SYNC USB NOT WORKING

      We had the same problem on a T21 ThinkPad – it worked, then it quit working. We ended up having to reload the OS to get the laptop to recognize the USB port properly again. 🙁

    • October 16, 2002 at 4:16 pm #3493720

      HOT SYNC USB NOT WORKING

      by david_grant · about 22 years, 3 months ago

      In reply to HOT SYNC USB NOT WORKING

      This question was auto closed due to inactivity

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