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HotBar epidemic

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by fkewl 1 view

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Hi,

I work in a telephone tech support team and a recent epidemic of HotBar installations are happening in our Call Center (which we support). Since Call Center members do not have access to anything in the control panel or any local drive, hotbar can install itself but users can remove it without help from helpdesk mobile technicians. Any have suggestions on a remote command to uninstall hotbar or a command in the login script? As of now, we either go directly to the pc or take over withSMS Administrator.

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by vertinag

I have the same issue. I have some users who keeps downloading Hotbar onto my citrix servers and am having are hard time with getting this locked down.

I can't remove download privileges because users need it to perform day to day task. Other users are getting angry because hotbar spreads like fire once a user downloads it.

Any recommendations?

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