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Hotmail account lock out

By plantogo2000 ·
The end of April the server I had used for my hotmail accounts was shut off without an explantion. Efforts to contact hotmail (outlook express) have been to no avail. Money spent for extra storage to expand email capacity are without access.
How can they do this? Who did this? Why was this done? Why can't I receive a response?
My hotmail accounts: runtogo@hotmail.com and plantog@hotmail.com have been unusable. My new email account is plantogo2000@yahoo.com

I am offering 7000 techrepublicpoints, not for partial answers but a solution, i.e. emails usable again.

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Hotmail account lock out

by shmaltz In reply to Hotmail account lock out

Can you explain this question. What do you mean that the server you used for hotmail accounts?
Do you own the hotmail.com domain?
It has been shut off, what do you mean by that? Do you mean that you can't access your hotmail account?
What does the fact that you where using an OS that is defined as a Server have to do with the fact that you can't access your hotmail account?

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Hotmail account lock out

by plantogo2000 In reply to Hotmail account lock out

I have had the two hotamil accounts (plantogo and runtogo) for over three years. I cannot access my hotmail accounts. I have filed requests and have trouble tickets from hotmail (11583954 and 111639814). There has been no response. Getting additional trouble tickets is not the answer. With the first trouble ticket "Louie" of hotmail said I would be contacted. There has been no response and I have paid for additional memory which is not able to be activated. With this computer to computer world there is no real person I can talk to.

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Hotmail account lock out

by dmiles In reply to Hotmail account lock out

You are contacting the wrong support for help about your hotmail account,why don't you use the Help on Hotmail page.
Your solution would be to contact hotmail tech support for assistance.
Is this a hoax


--------------------------------------------------

If you have created an account and have forgotten your password, or you are having difficulty accessing your account, go to http://www.passport.com to use the Microsoft .NET Passport online password reset tool.

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Hotmail account lock out

by plantogo2000 In reply to Hotmail account lock out

This is no hoax. I am a real person with a real problem.
I have had the two hotamil accounts (plantogo and runtogo) for over three years. I cannot access my hotmail accounts. I have filed requests and have trouble tickets from hotmail (11583954 and 111639814). There has been no response. Getting additional trouble tickets is not the answer. With the first trouble ticket "Louie" of hotmail said I would be contacted. There has been no response and I have paid for additional memory which is not able to be activated. With this computer to computer world there is no real person I can talk to.

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Hotmail account lock out

by an_it_guy In reply to Hotmail account lock out

I guess i know wht u r saying! I have had similar problems since past two weeks! I have my hotmail configured on OutlookExpress, whenever I am connected to net the Send-Receive always fails!! Error says the 'Hotmail'Server:'http://services.msn.com/svcs/hotmail/httpmail.asp' no longer exists!
After a while i found that I Send/Receive multiple times, after failing for a few times, the mails do start getting sent & recd.!! Thats surprising! In my case, though I still dont have the final solution, I am able to send/receive mails now, but with a few attempts of send/receive.
Tried looking at Microsoft KnowledgeBase(search for Error Number: 0x800CCC3F), they say tht this could be either a Firewall issue on a Proxy or on your ISP!!
Let us know if this helps!

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Hotmail account lock out

by plantogo2000 In reply to Hotmail account lock out

I have had the two hotamil accounts (plantogo and runtogo) for over three years. I cannot access my hotmail accounts. I have filed requests and have trouble tickets from hotmail (11583954 and 111639814). There has been no response. Getting additional trouble tickets is not the answer. With the first trouble ticket "Louie" of hotmail said I would be contacted. There has been no response and I have paid for additional memory which is not able to be activated. With this computer to computer world there is no real person I can talk to.

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Hotmail account lock out

by Anony In reply to Hotmail account lock out

I ran into a similar problem not too long ago - it turns out that my ISP did not have the correct DNS mapping to the pop server address. In outlook, try replacing pop3.email.msn.com with 65.54.241.130. That is the current IP as of 5/15/03.

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Hotmail account lock out

by plantogo2000 In reply to Hotmail account lock out

I checked this out with my isp. Because I am using http instead of pop3 this is not an option. Additional calls to Microsoft and to hotmail are still ineffective at arriving at a solution.

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Hotmail account lock out

by NhlGreg In reply to Hotmail account lock out

A serious security flaw in Microsoft's Passport service put customers' accounts, including their personal information password and credit card numbers, at risk of being hijacked.

The flaw, in Passport's password recovery mechanism, allowed an attacker to change the password on any account to which the user name is known. The flaw was disclosed late Wednesday night on the security mailing list Full Disclosure.

However, if you have had problems logging into your Hotmail account, or another Passport service, and you had to get a new password or open a new account, there is a chance that you were a victim, without ever knowing.

http://zdnet.com.com/2100-1107-1001443.html

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Hotmail account lock out

by plantogo2000 In reply to Hotmail account lock out

Microsoft can find my email address in their records but when I try to log on it says account cancelled. None at Microsft can respond and an additional trouble ticket was filed according to their suggestion.

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