Question

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    Topic
  • #3991262

    how can I solve the Kindle app black screen problem?

    by daniel-davis ·

    I have downloaded the PC version of the Kindle app for my PC and installed it. After installing it when I try to run it, the app shuts down within 10 to 20 seconds. I also tried reinstalling it after reinstalling it is showing a black screen and closes automatically.

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    • #3991286

      Need more information

      by birdmantd ·

      In reply to how can I solve the Kindle app black screen problem?

      What make/model computer? What version of MS Windows? Is this the only application or software you are having trouble with? Have you reached out to the application author or internet site?

      Impossible to determine the issue without knowing more information.

      • #3991475

        Info

        by daniel-davis ·

        In reply to Need more information

        I have an i5 11th gen pc with windows 10 pro operating system. I only have trouble with kindle all other software is running smoothly. I searched for google but didn’t find too much helpful.

    • #3993818

      Reply To: how can I solve the Kindle app black screen problem?

      by Willjoe24 ·

      In reply to how can I solve the Kindle app black screen problem?

      Restart your Kindle to resolve intermittent issues such as a frozen screen or slow performance. Press and hold the power button until either a power dialog box appears or the screen goes blank. Continue holding the power button for 40 seconds, then release.

      Hope this helps

    • #3991726

      Reply To: how can I solve the Kindle app black screen problem?

      by andrewgarcius ·

      In reply to how can I solve the Kindle app black screen problem?

      Hello Daniel,

      The general fix for this issue is uninstalling your current Kindle for PC and re-installing it. 

      You can try to download an older version of Kindle for PC and then install it on your pc and stop the auto-update immediately after installing.

      If you still facing problems why not check these sites to quick fix your issue

      Amazon forum black screen problem – https://www.amazonforum.com/s/question/0D54P00006zIVp1SAG/my-kindle-app-has-suddently-turned-to-black-screen

      • This reply was modified 1 month, 1 week ago by andrewgarcius.
      • This reply was modified 3 weeks, 1 day ago by Wizard57M-TR. Reason: removed link
    • #3995863

      Reply To: how can I solve the Kindle app black screen problem?

      by Johnharper2020 ·

      In reply to how can I solve the Kindle app black screen problem?

      Restart your Kindle to resolve intermittent issues such as a frozen screen or slow performance. Press and hold the power button until either a power dialog box appears or the screen goes blank. Continue holding the power button for 40 seconds, then release.

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