How do I fix Error in explorer. [2473] Error (2473) not defined?

By tracyp ·
I use a proprietary software that uses Access 2003 Runtime. The program opens but the data fields are not populated. The dropdown menus are there but when I try to get into the data I get the above error message.

When I try to go anywhere I also get the following:
The expression ItemClick you entered as the event property setting produced the following error:
*The expression may not result in the name of a macro, the name of a user-defined function or [Event Procedure].
*There may have been an error evaluating the function, event, or macro.

I am on XP pro
I have tried to open the mdb file in Access 2003 but the file is protected
This program is running fine on a laptop with the same operating system and same old software but not this desktop.

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