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How do I redirect email in Outlook 2000?

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6 replies

by colinm 1 view

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Our administrator left the company a few months ago. All misdirected emails were sent to his mailbox. I now require that facility so I wanted to know how to remove that feature from the other account and add it to my own. Any help would be appreciated. Colin McKellar

6 replies

by thegodfather

This is done using the Rules Wizard under the TOOLS menu.

Your old Administrator would already have a rule set up within this, you just need to delete his out or change the re-direct staus.

I would delete it out and start a new rule, the wizard within it is nice and easy to follow.

Good Luck.

by thegodfather

Unless of course it has been done via an exchange server. If this turns out to be the case, I shall walk you through it.

by colinm

I deleted the rules from the old user's mailbox and added them to my own but it did not work.

by shmaltz

If you are running an Exchange Server it was done in Exchange in the SMTP connector (IMC on Exchange 5.5). If your email is provided by your ISP (that is you don't have your own email server), then contact your ISP and ask them how to change it.

by shmaltz

Sorry but Answer one is wrong. It can NOT be done via the rules wizard in Outlook. Since Outlook has no way of knowing whats going on on the SMTP Server.

by an_it_guy

If you mean to receive the Non-delivery reports, you can do it this way:
For Exchange 2000:
Go to the properties of your SMTP Virtual Server, Goto 'Messages' tab. You have a field there where u can input the email address where all the NDRs should go, this can be your email address.
Cheers.

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