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how do i solve the black screen problem?

By Vince Da Prince ·
i am an IT specialist for a small business firm. on of the pcs developed this fault and i dnt seem to win. whats hapening is that whenever i turn it on, i shows the windows xp loading screen and then just go black. i tried repairing it with the Original XP cd. but still get the same results. any ideas on how to go about this?

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Have you tried booting in Safe Mode?

by OH Smeg Moderator In reply to how do i solve the black ...

If it works in Safe Mode you have a issue with the Video Driver which need to be removed.

Without knowing more it's hard to offer any other suggestions.

Col

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Agreed

by AlexNet0 In reply to how do i solve the black ...

I have seen this before, boot into safe mode, uninstall Video Driver, and reboot, then update driver via manufacturers website

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