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how many tech's does it take

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by gmitchel

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I work for a School system that has 100 schools. We have about 125 Novell file servers, 12,000 desktop computers and 2000 printers. We have 5 pc service techs and 5 network techs. We also support all the OS'S and any software running on the desktop.Almost forgot we also support all the switches, hubs , wire and fiber runs. I am looking for documentation on how many people it takes to support this type of enviroment, I can tell you from experience 10 is not enough. Can you help me ?

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by andrew.mizzi

Not actual documentation, but down here in the heaps of schools we have, it is a tech at every school (depending on their requirements, schools often share), and then a region coordinator with better knowledge. The region coordinator is normally a tech and works at 1 or 2 schools.

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