Question

Locked

How to gain access

By mr_t_wright ·
Dell Inspiron 1300 that is unbootable. When you turn the laptop on it goes to the "blue screen", i removed the HD and connected it as an external and ran malware on it it found


Files Infected:
E:\Documents and Settings\Owner\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
E:\Documents and Settings\Owner\Local Settings\Application Data\MSASCui.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
E:\Documents and Settings\Owner\Local Settings\Application Data\vma.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
E:\Documents and Settings\Owner\Local Settings\Application Data\avG\av.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
E:\Documents and Settings\Owner\Local Settings\Application Data\avG\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
E:\Documents and Settings\Owner\Local Settings\Application Data\avG\MSASCui.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
E:\Documents and Settings\Owner\Local Settings\Application Data\avG\vma.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
E:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows Defender\av.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
E:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows Defender\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
E:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows Defender\MSASCui.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
E:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows Defender\vma.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
E:\System Volume Information\_restore{13D9CFDB-DD2E-4610-BD09-78EECE898CF3}\RP150\A0087174.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
E:\System Volume Information\_restore{13D9CFDB-DD2E-4610-BD09-78EECE898CF3}\RP150\A0087175.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
E:\System Volume Information\_restore{13D9CFDB-DD2E-4610-BD09-78EECE898CF3}\RP150\A0087176.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.

I am trying to back up all the data so I can just reload the OS but it keeps telling me "access is denied on the owner folder" under documents and settings. Any way around so i can back up the documents under the "owner" user account?

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