2 replies
by tjsummers51l
Make sure your temp folder is not encrypted. This causes a lot of errors when installing software. Your temp folder is located c:\documents and settings\\local settings.
Right click on the folder and click on properties and then click the advanced tab under attributes (at the bottom). If it is, unselect encryption and click ok.
Hope this helps.
TJ
by jdclyde
If you put this in the Tech Question and Answer, you will find the people that are looking to answer questions and will get your answer much quicker.
Other information to include in your TQ&A for people to be of service.
What printer is this.
What OS are you installing on.
What is the system you are installing on?
Parallel or USB connection?
If USB, did you follow the intructions of installing the driver BEFORE connecting the printer? You can get in all kinds of trouble with a HP USB printer if you didn't do it in the right order.
Are you logged in as Administrator?
did you clear out the "temp" folder?
close ALL applications, then type %temp% in the "run" command and then select and delete everything. Reboot.
clear the temp folder, get your information, and then post on the TQ&A, and you should have an answer within an hour for something simple like this! Good luck!
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