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How to proceed to rate an application ?

By fam ·
Hello,

We would like to put in place a new rating of the applications under IT responsibility to allow us to implement an efficient Problem Management process. This would replace the current approach which is based on only one parameter (criticality) and not on the users impact, market connectivities, ...
Ideally I would like to have at the end a rating which allow us to put in place a realistic view on our set of applications.

Thanks in advance for the potential hints.

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Point System

by ohm.paul In reply to How to proceed to rate an ...

Try designing a point system. Think of all the factors that play into the rating of an app and give each factor a number of total points in terms of importance and then rate that app with regards to how a perfect app would run.

This method of assigning your own point system is actually more accurate than using some generic rating method since it is based on how important each factor is to you and your situation.

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