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How to record Problem Descriptions

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by leec May 14, 2001 last reply May 17, 2001

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Please explain the 6 steps in recording problem information using a microsoft technique?

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For what software product? or What Operating System?

Any software or Operating system

The closest thing I could find to a "Microsoft technique" are the 7 guidelines for documenting problems. I suppose it could be the "6C/T" model.

However this sounds suspiciously like a school-type question which would be better resolved by research, not by offering points in a technical forum.

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