Smartphones

Question

How to remove unwanted software on my device

By marshsarah475 ·
I have software that was installed on my device without permission. It won't work with advanced Google protection. It has affected everything and I'm about to lose everything. My apps aren't working correctly and I've tried everything. Can someone please help?
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All Answers

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Too little information.

by rproffitt Moderator In reply to How to remove unwanted so ...

The software should have a name. What is this "advanced Google protection?"

Why would you lose everything? Why are there no backups of what you can't lose?

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Re: remove unwanted software

by Kees_B Moderator In reply to How to remove unwanted so ...

What usually works: go back to factory conditions. Make a copy (to the cloud or to your PC) of what you don't want to lose first.

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