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How to stop email POP3 address changing?

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by temu

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I have Microsoft Outlook 2000 in Windows98SE, and use ZoneAlarmPro and PC-cillin for firewarll and virus protection. I use pacbell DSL, and have several email web accounts forwarded to my pacbell email. Something or some program keeps changing my POP3 address from 'postoffice.pacbell.net' to 'local host'. And it takes the real POP3 server designation, and puts it after my user name with a forward slash. This often happens when I reboot my computer, and several times a day, when I've done nothing. It's a real nuisance to have to reset it, close and reopen Microsoft Outlook, etc. Someone suggested that it is the way I have PC-cillin set up - it comes up first at Startup, and runs a constant scan all day long. Does anyone have a solution for me? I've tried contacting both virus and firewall servers with no help received, and looking a FAQs, etc., on their sites. It does the same thing to the web email addresses I want to pull messages from. TIA, Temu.

3 replies

by blewis

I have seen this occur, but not as regularly as you are saying, and it has always been through NOrton Antivirus email scanning.

Check to see if you can't set the pop3 server and user name iformation within your virus scanner.

The basic design is such that your pop3 does a loopback as it test for viruses, then its received into your mail client.

I can usually remove the acct from the virus scanner individually, go to my acct, re-enter the pop3 server and username, then go back to the virus program and tell it to scan the email acct again, then I dont' have to touch it again for a while.

Any of that make sense? give me a buzz if it does or does not.

by temu

Thank you for your response. I will give it a try. I finally heard from PC-cillin, and they told me to stop the email scan, and rely on the constant Real-Time scan, but it seems that this has diminished the effectiveness, because I'm now getting quite a few BadTrans-Bs sneaking in, so I've added the AVG from Grisoft, which is able to handle the email scan without changing anything.

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