Question

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  • #4044767

    How to Use Apple smartphone?

    by massey22 ·

    Hi, I have been given an Apple smartphone at work. However, i cannot use it, as even though i have the 4 digit code which “unlocks” it….it then asks me for my Apple account details, and i dont know how to get these? (I do know the phone number.)

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    • #4044769

      Reply To: How to Use Apple smartphone?

      by luckieday11 ·

      In reply to How to Use Apple smartphone?

      You may contact their customer support, they’ll help you with your problem.

    • #4044777
      Avatar photo

      Back to your company’s support.

      by rproffitt ·

      In reply to How to Use Apple smartphone?

      Some of these must use the work’s Apple account. No one can guess this here.

    • #4044936
      Avatar photo

      Reply To: How to Use Apple smartphone?

      by birdmantd ·

      In reply to How to Use Apple smartphone?

      OP, the issue you are encountering is a method that Apple tries to block someone from stealing an iPhone and easily transferring their phone # to the phone. It might seem inconvenient to you, but makes perfect sense.

      When the iPhone was first introduced, it quickly became one of the most frequently stolen phones, primarily due to the high price it commanded.

      • This reply was modified 1 year, 1 month ago by Avatar photobirdmantd.
      • #4044960

        Reply To: How to Use Apple smartphone?

        by massey22 ·

        In reply to Reply To: How to Use Apple smartphone?

        Thanks, i have been to the Apple website, and clicked everything to do with support….nothing shows me how to get an Apple Account……i know my Apple phone number but thats it……i then licked for online support but it just bluecircles for ages.

        • #4044962

          Reply To: How to Use Apple smartphone?

          by massey22 ·

          In reply to Reply To: How to Use Apple smartphone?

          Now been to Apple webchat and they say i need an Apple ID and password…it looks like i have to do this from the iphone, and cant do it from my laptop.

        • #4044982
          Avatar photo

          Reply To: How to Use Apple smartphone?

          by birdmantd ·

          In reply to Reply To: How to Use Apple smartphone?

          I believe that is how it has always been. You establish the account through the phone itself, but can maintain it through a desktop/laptop computer.

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