Windows Forum

Ask something
Discussion Locked

HP Inkjet 1700 and large graphics

0 helpful
4 replies

by dagar

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hi,
I have been round and round with HP on this issue. I have a HP color inkjet 1700 that works fine when printing locally, but from the network, it can't print large graphics or large fonts. The server is NT4 SP6. HP says that it is a problem with NT4 or the network.
The HP preview window that comes up on the server does not show the large graphics, so that eliminates the printer itself.
I have tried changing the print processor to NT EMF and that did not help.
I have successfully used a Deskjet 550c driver and that works, but that driver does not support the large 11"x17" paper. The HP tech said that since the 550 driver worked and that it sends a smaller file, that it is most likely a network/OS problem with the larger file sizes.
The network here is switched 100baseT.
Does anyone know of what TCP/IP settings to change on this or other settings to change?
I thought that I would try here 1st before opening up a M$ incident and have them tell me that it is an HP problem :(
Thanks

4 replies

by dagar

Thanks for the info, but I am currently using a LinkSys print server and the spool is on the NT4 server. This same problem happened when we had the printer hooked up to the lpt port of a NT4 workstation and had it shared so I don't think that it has to do with the Linksys print server or the lpt port.

by shakeelr7

Hello Friend,

U did not mention that the server u r using is also being used as a file server if ur answer is yes then my frined remember one thing that you should avoid using scanner, laser printer and heavy graphics printer with your server. because they consume large amount of resources from the server. thats why server did not responce to them. in order to use them try to install this some client with heavy machine and share this with other users.

I hope this will give u some idea to resolve ur problem.

Bye
Shakeel

by dagar

Yes, it is a file server, but the problem happened when I had it connected to an NT4 workstation doing nothing else. It also happened when I had it connected to a W2k server with 1GB RAM dual PIII-1GHz. I have plenty of swap space. Enough free space on the drive with the spool.
Like I said earlier, if I send it to print from the server, the large graphics or large fonts print up fine. That is what is leading me and the HP techs to think that it is the network or the OS, but I am not sure of what.
Thanks for your reply

This discussion is closed to new replies.