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  • #2092192

    HP Laser Jet prints hearts on 1st sheet

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    by dmcmullenii ·

    I have a HP Laser Jet 2100 printing hearts on the 1st sheet then it prints what I asked it to afterwards. I have uninstalled the drivers, rebooted, installed drivers from the CD that came with the printer. Also used the software from the website and did it the same way. No results. Using Windows 98 Second Edition with all updates from Windows. With Office 97, printing with Word that causes the problem. Also reinstalled Office 97.

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    • #3879435

      HP Laser Jet prints hearts on 1st sheet

      by glm ·

      In reply to HP Laser Jet prints hearts on 1st sheet

      Is this printer attached locally or directly to a network? If it’s local, is the cable bi-directional? Try using a different driver (postscript instead of PCL, or vice versa).

    • #3870156

      HP Laser Jet prints hearts on 1st sheet

      by tbradley ·

      In reply to HP Laser Jet prints hearts on 1st sheet

      Turn off any reference to banners and/or form feed. Not sure where they are, as I’m at home, but sniff around the printer settings.

      Also check to make sure you are running the Win9x PCL-6 drivers.

    • #3869888

      HP Laser Jet prints hearts on 1st sheet

      by rddove ·

      In reply to HP Laser Jet prints hearts on 1st sheet

      I am having the same problem with a Lexmark Printer. I have fixed this problem before, but now I cannot remember the fix for it. It has something to do with Windows 98 looking for a backup device on the parallel port (does this happen everytime you boot?) and the printer interpreting the command as a heart. There is a dll file that can be renamed that will fix this. I am still searching for the answer and will post it if I find it.

    • #3561720

      HP Laser Jet prints hearts on 1st sheet

      by maxwell edison ·

      In reply to HP Laser Jet prints hearts on 1st sheet

      Greetings,

      Check HP web site to make sure you have the latest drivers.

      Remove all other print devices, then see if it still does this.

      Try changing the cable. There may be a problem with the initial data transmission.

      Just some thoughts.

      Maxwell

    • #3547592

      HP Laser Jet prints hearts on 1st sheet

      by ann777 ·

      In reply to HP Laser Jet prints hearts on 1st sheet

      Download the most current drivers from http://www.hp.com for this printer and your OS.

      Go through windows control panel and uninstall the program.

      Reboot

      Go through regedit and look for LaserJet 2100 and delete any keys you find.

      save the registry

      reboot

      re-install from the downloaded/unzipped version.

      The registry may have some corruption in it from hp. HP printers tend not to uninstall too well.

    • #3547321

      HP Laser Jet prints hearts on 1st sheet

      by estebandelatorre ·

      In reply to HP Laser Jet prints hearts on 1st sheet

      THERE IS A DRIVER “PERHAPS SOUP” PROBLEM
      UNINSTALL ALL PRINTER DEFINITIOS IN THAT MACHINE (SUPPOSE PRINTER IS LOCAL NOT NETWORKED)
      REINSTALL THE NEW UPDATED DRIVER INTO YOUR PC. DO NOT INSTALL IT FROM THE WINDOWS DIALOG BOX, USE INSTEAD THE SETUP PROGRAM PROVIDED BY HP.

    • #3446560

      HP Laser Jet prints hearts on 1st sheet

      by dmcmullenii ·

      In reply to HP Laser Jet prints hearts on 1st sheet

      This question was auto closed due to inactivity

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