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HP PhotoSmart 1000

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5 replies

by bellm

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We have an HP Photosmart 1000 installed as a local printer on a users machine.(Windows 2000 with default win2k permissions) He cannot print, the Admin can print and anyone who belongs to the admin group. I installed the network drivers, that didnt work either. Called HP, they didnt have anything to say helpful. Any ideas on how to get this printer working for the user?

5 replies

by joseph moore

Sounds like a permissions problem, maybe.
Check the printer's Security settings (Properties on installed printer, Security tab).
Administrators have Full Control by default. Probably explains why Admins can print.
Does the Everyone group have Print permissions? If not, then that would be the problem.
Also, make sure Creator Owner has Manage Documents rights; and Power Users should have Full Control.

Hope this helps.

by ann777

I'd recommend you go to control panel and remore the HP toolbox. Reboot. Then run regedit and remove everything that the printer uninstall left in the registry. Reboot again. And reinstall.

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