1 reply
by cglrcng9
Is the printer cable attached between the tower & printer?
Is the power cable attached and seated properly?
Is the green power light on?
Go to Start, then settings, click on printers. When the printers folder opens, make sure there is an icon showing your printer, and that it has a white checkmark inside a black circle next to it denoting that it is set as the default printer.
If so, then double click on the icon, click the word printer in the upper left and click on "purge print documents"
Then click properties, and click the "Print Test Document" button. Your printer should now print a test page. There may be a number of reasons for your print problems if this step fails.
Give as much detail as possible of what your resultsare please.
G. Lucier
cglrcng@excite.com
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