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HP printer issue

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by mfetissoff

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Currently, we are running about 7 networked HP Laserjet 4050TN and 4000 printers. We keep having this problem where the printer will seemingly randomly cut off the bottom 2.67 inches of the page. It's not a margins issue, as the printing literally cuts lines of text in half.

My questions is this: has anyone heard of this problem before. I've been an admin here for about 2 months now, and the previous admins have encountered the problem as well, but never got around to trying to get it fixed.

Any ideas.

Your input if appreciated.

1 reply

by jimhm

1) Does this happen to all 7 printers at the same time?

2) Does it happen on all 7 printers (same error but not at the same time)?

3) If it happens on printer 1 and you send another copy to printer 1 and printer 7 - does the error occur only on Printer 1 or both or on neither.

Depending on your answer - it could be a cable to close to a 60 hz interference that only comes on every now and then ... if it happens all all 7 at the sametime - then we got to think about it..

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