HTTPS: Error 12169

By Elemental ·
Hey Folks,

One of my colegues got this error message while trying to access the internet, although he had just been on it not five minutes before:

"Internet Explorer cannot display the Webpage"

We ran the "Diagnose Connection Problems" and got this:

"Please contact your network administrator or helpdesk for assistance"

We then took a look at the "View Diagnostic Log" and got this, in short:

warn HTTPS: Error 12169 connecting to the supplied certificate is invalid,

We got the same for, and for the FTP (Passive) we got; The operation timed out.

I've determinded that it's his computer cause he can log on from any other system using the same username & password

I've done the following on his computer:

Reset all his IE settings,
and rebooted the system and still nothing.

I'm at a loss at this point, I can't under stand what could be happening, locally, to prevent him from login on to the internet; PLEASE HELP...

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You could

by ctrservices In reply to HTTPS: Error 12169

uninstall IE (add/remove programs) and reinstall.

Or, navigate here
and scroll down to the help part. I know it doesn't sound like your problem, but the link that sent me here had the same problem and it worked for that person.

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HTTPS: Error 12169

by Elemental In reply to You could


Thank you for the post, that's a really good site. I'm sure I'll find what I'm looking for although for tonight I'm done, I'll dig around tomorrow.

Thanks again, it's most appreciated.


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