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HTTPS features in QVC.com not working

By compukinks ·
I have a client who loves to shop on QVC.com
She is running XP HOME, SP2. IE7. Up until last week, everything was working for her. She could go to QVC.com and click on the links to the secure sites for Order Status and such. I was at her house and found that neither her desktop nor laptop could follow the links to the https:// pages within qvc.

I connected my laptop, running XP Pro, SP2, IE7 to her DSL MODEM, ETH CAT6. It connected to the site and following the links.

I tried to connect her laptop to the DSL MODEM, ETH CAT6, and it still didn't work.

I took her laptop home and connected it to my CABLE MODEM and it work properly.

What could be the issue here?

Puzzled

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