Software

Ask something
Discussion Locked

Hyperlinks in recieved messages.

0 helpful
7 replies

by pbahm 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I am using Outlook Express 6.0 and WindowsXP Professional. I don't know when this happened, but it has been some time ago. The hyperlinks in my recieved messages stopped working. The pointer changes from the I beem to the ponted finger, but doesn't open a browser session even if Internet Explorer is running. At one time, I had Netscape 4.7 high encryption version installed and used that as my mail client. That was uninstalled after I decided to use Internet Explorer exclusively. I have reinstalled Netscape, but that has not restored the function of the hyperlinks in Outlook Express. The hyperlilnks DO work in Netscape.

Internet Explorer 6.0 is set to be the default browser.

Can anyone offer any suggestions on what to check next?

Thanks in advance.

Perry

7 replies

by ann777

If hyperlinks still work in Internet Explorer, then I recommend that you try removing Outlook Express and then reboot and reinstall.

If hyperlinks do not work in IE, then remove, reboot, and reinstall Internet Explorer. Try IE hyperlinks again...

If IE hyperlinks work now... test Outlook Express. If Outlook Express still does not do hyperlinks, then remove Outlook Express, reboot and reinstall OE.

If IE hyperlinks still do not work, then I recommend that you wipe your hdd of WinXP (or go back to a previous restore point) and install (or test) again.

This discussion is closed to new replies.