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i can't log in to win nt

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7 replies

by rofolco1

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the pc stops just a step before log in box.
the mouse works correctly.
alt+control+canc doesn't work, but the keyboard it's ok because when the system starting I can select the normal or vga mode .
i can only turn off the computer.
Someone can help me please?

7 replies

by stirlin

Can you boot into VGA mode (safe mode) and log in as Administrator. If so, i would take a guess that if you have programs that startup with NT, such as NAV or McAfee, one of these is causing the PC to hang. Have you tried changing the keyboard. Justbecause you can change a slection at the begining, doesnt mean one of the three keys needed to access the log in box isnt broken. Alternatativley, if you can access the machine remotely, say through PC Anywhere, try doing that because if you cna then ctrl/alt/del (via the menu in pc anywhere) you will know that it is the keyboard.

Hope this helps.

by bambamz

Have you looked at the boot.ini file at all? If you can get some NT start up disks so that you can get to a place where you can modify or replace your boot.ini file. When I was taking an NT class I successfully destroyed my boot.ini file and it resulted in what you have described. (by the way destroying the boot.ini was not part of the lesson plan *grin).

Good luck

by maxwell edison

There was an MS KB, which I can't recall right now, that pointed to problems with the MSGINA.DLL file. This is the API for user logon and gets replaced by some things, like remote controll software, Novell clients, etc. You might try hunting down that KB, or replacing the MSGINA.DLL with one from another machine at the same service pack level.

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