Question

i cant open my photos and videos

By Austin 30 ·
Tags: Off Topic
previously my laptop was windows 10 then i have downgraded to windows 8.1.. i have backed up all my files ... which is around 200 GB .. now i cant open those back up files..please help me ..thse photos includes my memories
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by juztsteve1

Can you be more specific? What program did you use to create the backup, the default Windows backup? Also, what is the extension of the backup file(s)?

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by Austin 30

yeah windows backup... and the photos are extension with .png file ...
so i tried with picaso to open those back up photos...eventhough i can't open my photos ..

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by Austin 30

i tried with windows photo viewer all other stuff also

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by Austin 30

thanks for ur response
:)

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