IT Employment
my new scanprisa 640p scanner cannot work with windows xp due to non compatibility. please advice urgently on what to do.
daniel mani
zamfara state of nigeria
zuru@zuru.com
by thechas
First, you will usually get more, and faster answers if you post technical questions in the Technical Q&A section of the site.
The Scanprisa series of scanners were made by Acer, now BenQ.
Go to www.benq.com and surf to the product support page for your country / region.
I found a driver download that is supposed to support XP in the US section.
Chas
by abood1975
by bilalahmed9
hi
my scaner is no instl in windows xp my scaner is driver 98/97 plz
by hal 9000
The makers web site and see if they have some updated drivers for the scanner but failing that it will in all likely hood need to be replaced with something that is XP compatable.
When you look at the makers web site it will tell you weather the unit is usable under XP as well.
by hal 9000
Control Pannel and add an imiging device in the section for imiging devices/cameras but even if you can installit that way you will not have full function of the scanner and it will only be a stop gap measure until you can either replace the drivers or the scanner.
You will have to check with the makers web site to see if they provide and updated drivers for XP or even to see if the unit is XP compatable.
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