Question

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  • #2259630

    I Want My money back

    Locked

    by rnkhamelwright1 ·

    I hope I have contacted somebody that can help me. You people are hard to find or don’t respond to customer needs. I received an email stating you have withdrawn $54.11 from my bank account without my premission. I do not use your product any more and I don’t want it. The order detail are as follows:
    Order Number: VABO1512762
    Date of Order: April 22, 2007
    Product Serial Number: PK3HT48FPGXH
    My email address: rnkhamelwright1@juno.com
    I expect you to reinburse the money back into my bank account. This is the 3rd email I have sent through differant channels and have not heard an answer yet. Please respond to this one. Ray Hamelwright
    7020 Riviera Dr.
    North Richland Hills, Tx 76180

All Answers

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    • #2528880

      Clarifications

      by rnkhamelwright1 ·

      In reply to I Want My money back

      Clarifications

    • #2528771

      I’m not quite sure who you think that you are approaching here

      by hal 9000 ·

      In reply to I Want My money back

      But this is a [b]Public Forum[/b] where people attempt to answer questions relating to IT Areas.

      If you are unhappy with a deduction removed from your Credit Card or other Direct Debit system I would suggest that you directly approach your Bank, Financial Institution and stop these deductions from occurring.

      Also as this is a [b]Public Forum[/b] it’s a good idea not to list your E-Mail Address as it can be picked up by all the Bots circulating on the Internet and you’ll end up with heaps of Spam so it would be a good idea to at the very least Edit out your [b]E-Mail Address.[/b]

      Col

      • #2528732

        I also question anyone dumb enough to post their name?

        by jdclyde ·

        In reply to I’m not quite sure who you think that you are approaching here

        and their mailing address?

        I would be very suspect on if he is who he says he is.

        As for the withdrawn money, if it was of the tech pro, then they are doing the standard auto renew that this clown agreed to when he signed up.

        He has no one to blame but himself for not being smart enough to CANCEL an account that HE setup to auto-renew, and his bank will not help him when they find out this was the situation.

        Guess he just learned a lesson. A fifty dollar lesson. Sucks to be him.

    • #2529385

      yeah, i want my money back too!!

      by triathlete1981 ·

      In reply to I Want My money back

      oh wait. never mind. i’m not an idiot giving out personal information over the web.

    • #2528633

      This is not a TR or CNET site purchase- they can’t help you

      by mysuitelife2 ·

      In reply to I Want My money back

      It’s not a good thing to provide your personal information on a Web site. You’re opening yourself up to spam, and a lot of it!

      This purchase you are referencing was not through TechRepublic, or any CNET Networks Web site. You might have clicked on a product ad found on the site, but it’s not a product purchase through TR. They won’t be able to help you. You need to look at your credit card statement and find the name of the company and the corresponding phone number listed on the charge. Call that number. If you still have problems, you can report the charge to your credit card company stating you can’t get in contact with the company in order to stop the charges and take it from there.

      Hope this helps.

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