Discussion Locked

IE 6?

0 helpful
1 reply
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
After upgrading our OWA server to Internet Explorer 6, our users our unable to access their inboxes using Internet Explorer. Authentication is successful, but then it just hangs on "loading..." the inbox. Other browsers seem to work, just not any version of IE.

1 reply

by ronypp

If you use Microsoft Outlook Web Access (OWA), your Inbox may be blank. In most cases, only the word "Loading" is displayed in the right pane. One of the following error messages may also be displayed on the page icon at the bottom of the Internet Explorer window:

Error: The download of the specified resource has failed.
Code: 0

-or-

Line: 1713
Char: 3
Error: Unknown name
Code: 0
URL: http:// server_name/exchweb/controls/ctrl_View20.htc

CAUSE
This issue can occur if no language is specified in the Internet Explorer language preferences.

RESOLUTION
To resolve this issue, specify at least one language in Internet Explorer:
In Internet Explorer, click Internet Options on the Tools menu.
On the General tab, click Languages.
Click Add, and then click the appropriate language.

Pls let me know if this solves your problem.

Rdgs

Rony

This discussion is closed to new replies.