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IE 7 and HP scanners

By ltitus ·
Just to let anyone know who uses HP scanners, specifically Scanjet 3670, IE 7 causes problems with the HP Director portion of the software. To save everyone time and trouble (it took me 2 days to get this resolved), go to the following site, and save the file that opens to your desktop. This will replace the HP director that IE 7 'kicked out'.

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How to use the hp.js file?

by igor In reply to IE 7 and HP scanners

I have downloaded the file successfuly. Please, can you drop me a line how to use it to make my HP scanner HP3670 operate again? Thanks for your reply.


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by Pammy1234 In reply to IE 7 and HP scanners

Click (or double-click) on the Director Icon like you normally do to run it... the program is starting, but hiding.

After a second or two, hit <ALT><Space> on the keyboard. That will "pop-up" a dialog box... click "Minimize" (may have to click it twice). You will then see the Director icon appear in the taskbar. Click the taskbar Director button and the program will then come up and work normally.


put the following text in a .txt file with Notepad and save as a .js file, give it any name, put file somewhere on your pc and change the target for your HP Director icon so that it goes to the .js file. HP Director should now open normally although larger box than usual!

var WshShell = new ActiveXObject("WScript.Shell");
var dirfile="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\Hpqdirec.exe";
var oExec = WshShell.Exec(dirfile);
WshShell.SendKeys("%( )"); //equivalent of Alt+spacebar
WshShell.SendKeys("nn"); //equivalent of click minimize twice
oExec = WshShell.Exec(dirfile);

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how about Hp scanjet 4500c

by gof123 In reply to FIX

I have tried your solution, but it did not work for Hp scanjet 4500c
I still get this error massage when trying to open HP director

line: 80
char: 2
error: object required
code :0
URL: file:///C:/Program%20Files/Hewlett-Packard/Digital%20Imaging/bbfe/director/director.htm

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