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Ie does not connect to intra/inter net

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my ie5.5 does not connect to intranet or internet but i can ping top my other servers how can i connect it so that i can update my antivirus and update ie all network settings are fine HELP!!!!

12 replies

by mgonzales

Are you running a firewall? If you are you may need to determine if the port you need is open. The provider of your anti-virus should have a document related to running their program behind a firewall.

by musebasa

it is a network of 100 pcs and everyone is doing fine except this particular pc, i even changed nic card for it and it still can not browse the internet or intranet but it can access any resources on the network including exchange mails. we have firewalls but nothing has changed on it

by cg it

well if you gots a ping you gots a link.

So, you've got 100 pcs on a network. What type of network? domain? AD? are you using a proxy server for internet access?

Your problem could be linked to a security policy which restricts internet access. could be your IE isn't setup to work with the proxy server if your using one. Could be your default gateway IP address is wrong, could be a lot of things.

need some more info

by cg it

ummm one last thing. Since this is a 100pc network [but you don't mention what kind of network] AND it's only this one computer with a problem AND you can't browse intranet, BUT you can PING computer on the network, is this computer a member of the network?

by musebasa

It is a window nt4.0 network and the pc has been working for years before 2 days ago. I rechecked everything and is able to ping to the servere includung getway. it looks like internet explorer issue but so i repaired the ie 5.5 because of connectivity i could not upgrade it to ie six. Is there anyway i can install ie with it asking me connection to internet?

by blackcurrant

Hi

Have you checked your TCP/IP settings? Make sure your computer's IP address is correct, that the list of DNS servers starts with your domain controller, and that the second DNS server points to your internet Gateway (assuming that is that you only have one DC), and that the Gateway entry is also correct.

Good luck

by musebasa

i have tried these things so far changed ip,changed nic card, triplechecked tcp ip settings , downloaded mozzirella browser and all the above suggestions and it still comes with the page not found dns error. every pc on in the company works to the same settings./ Any idea why this is happening???it connects to every server in 3 cities but it just can not connect to internet or interanet. i also scanned it for viruses and it is clean now. Is there any particular situation that disables browsing ????

by ronypp

Install opera browser and check whether you're able to browse the intranet/internet.

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