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  • #2160766

    IE error res://C:\WINDOWS\system32\shdoclc.dll/navcancl.htm

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    by victor ·

    How fo I fix ‘res://C:\WINDOWS\system32\shdoclc.dll/navcancl.htm’. It appears in my browser address wen I try to go to myspace.com

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    • #2966442

      Clarifications

      by victor ·

      In reply to IE error res://C:\WINDOWS\system32\shdoclc.dll/navcancl.htm

      Clarifications

    • #2966422

      It could be smitfraud

      by rob miners ·

      In reply to IE error res://C:\WINDOWS\system32\shdoclc.dll/navcancl.htm

      Turn off System Restore

      Download Malwarebytes Anti-Malware.

      http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe

      * Double-click mbam-setup.exe and follow the prompts to install the program.
      * At the end, be sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.
      * If an update is found, it will download and install the latest version.
      * Once the program has loaded, select Perform Quick Scan, then click Scan.
      * When the scan is complete, click OK, then Show Results to view the results.
      * Be sure that everything is checked, and click Remove Selected.

      I would keep scanning with it until it is clean by closing out and rebooting and running it again.

      Just to be on the safe side when you finish do an online scan with Bitdefender.

      http://www.bitdefender.com/scan8/ie.html

      Get yourself a good Antivirus program. I have been using Avast which is free for home use, you only have to register it.

      Remember to turn on System Restore when you have finished cleaning.

      Keep us informed as to your progress if you require further assistance.

      If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as Helpful so that others may benefit from the outcome. 😉 😀

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