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Illegal operation

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by esromlema

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Whenever I wish to begin use MS WORD 97, I got a message
This program is performed illegal operation then MS WORD never start/work , how to solve it?

2 replies

by sgt_shultz

something has corrupted important Word files. a virus, perhaps? if you uninstall and reinstall Word (or Office) does that fix it for a while? then the problem recurrs? that would describe a virus at work...

by eminent87

your normal.dot template is corrupted. close out of word and then delete the normal.dot template and then restart word. you can find the template in c:\documents and settings\user's profile\application data\microsoft\templates or you can just do a search for files or folders and find it that way. Good luck!

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