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Illustrator 10 freezes on startup

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by hedgehog2

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I have a copy of Adobe Illustrator 10. When I start the program, it goes through and scans for plug-in's etc. then hanges on "Illustrator.exe". Illustrator.exe is running under my Processes tab in Task manager, and it seems to fluctuate. In additionmy Process is pinned at 100%. I've uninstalled all Adobe apps, and re-installed Illustrator, but the same thing happens. I have a P3-1Ghz with 384MB RAM.

Thank you, I appreciate any insight.

5 replies

by wls

This sounds like there might be another application or process using one of the system DLLs that Illustrator needs.

Open the Task Manager and see if you have any rogue processes (like Outlook) and kill them. This is usually the culprit that makes my apps hang.

Also, goto catchup.cnet.com and get the Update software and run it -- it will point out if any of your libraries or applications are using older files (and it will tell you where to get the updates).

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