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Illustrator programs keep refreshing

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by mgates

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I have windows 2000 workstation. I have noticed difficulty working with certain programs (Illustrator, media creater). When i have a data file open, the screen seems to keep refreshing so it becomes very difficult to work with a file (screen jumps, hour glass, difficult to select tools and menu items). I have tried uninstalling and reinstalling programs to no avail. This only happens to the programs listed above so not sure what is causing it. what gives and how can i fix it???!!!

3 replies

by charleskin

The First thing I would look at is System resources:
1) How much RAM is in system. If you have less than 256 MB RAM, I would increase it. Probably by 128 MB RAM to start. Ram is cheap.
2) Verify Swap space on system, When the system runs out of RAM it uses your hard-drive space to store temporary data.
3) Look at your video card, consider getting a fairly high end card with plenty of onboard RAM to help.

Since I don't know your system these are generic suggestions. If these steps help, great! If not let me know.

by mgates

My machine has 512 mb of ram and a good video card. the flickering is not happening to all programs which makes me believe it is either a windows, shared dll or software problem.

by charleskin

Okay, do you have Norton utilities installed on your system? If so please go to www.adobe.com -> support -> and look for document 320850 for more information. Hope this helps.
Charleskin

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