impressive - TechRepublic
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July 15, 2009 at 02:23 PM
jaqui

impressive

by jaqui . Updated 16 years, 11 months ago

An Industry Giant has managed to NOT get a network timed out error in a browser, on a feedback about their website submission page.

for 20 minutes now Microsoft’s feedback form has been trying to load the “sent” page.

edit to add:

here, I just copied the comment I was trying to send Microsoft from the feedback form:

Contact Us link should give CONTACT INFORMATION, not some bullshit support quiz.
How can anyone send a comment to Microsoft when you DENY the possibility of contacting you?

that is a complete FAILURE in best practices.

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