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inbox update takes too long

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8 replies

by teknopor12

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what can i do when my inbox says is updating and it says 37 minutes and then cyhanges to an hour in outlook 2007, should i set it to download headers only? or headers and then full items

8 replies

by robo_dev

How many messages in your inbox?

'Headers only' is a good idea to prevent viruses and so forth.

by kingbackwards

You need to dig further to out what is causing the slow down.

What's your connection speed?
How big is your Inbox (in MB)?
How many messages is it downloading?
Do the messages have attachments?
Are others having this issue?
Is the mail server "Maxed out"?
Is this only during peak work hours?

Because if you're downloading 300+ Messages. 95% are spam and you never see them, and your doing this on a weak wireless connection. And its middle of the office day. It could take quite a while.

by darkzack13

well my connection speed is about 548 KB/s for download and 374 KB/s for upload , also my inbox size is 14mb, it is downloading about maybe 20 messages , they might have attachments not sure about that, it is only me.also how could i find out if my mail server is maxed out?

by kingbackwards

Depending on if its a Windows, Linux or Mac. Windows open task manager, Linux run top from the command line or system monitor from gui. For Mac its Activity Monitor under utilities.

See if the CPU or RAM usage maintains over 75% you're ready for an upgrade. Also test the Internet connection from the server. Make sure its getting a good connection.

by darkzack13

well my connection speed is about 548 KB/s for download and 374 KB/s for upload , also my inbox size is 14mb, it is downloading about maybe 20 messages , they might have attachments not sure about that, it is only me.also how could i find out if my mail server is maxed out?

by darkzack13

so i should just open task manager and start killing unnecessary processes?? does that might have to do with the inbox update slowness?

by kingbackwards

Sluggish mail receiving could be because the mail server is sending them out slowly.

Clicking on the performance tab. If you see a consistently high CPU usage (75%+) or very low Available Physical Memory. Then yes you may want to kill some unnecessary applications.

And also check the connection speed of the server. If its on a 56k modem...then thats about as fast as the mail will come.

But if its not being overworked, then its not the server.

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