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Infinix Note 11 Stuck in Bootloop – Need Help Saving Data!

Tags: Operating Systems, Smartphones, Software

Hi everyone,

I’m a complete amateur when it comes to tech, and I really need some help. This is my last hope.

I have an Infinix Note 11 that is stuck in a bootloop (I think that’s what it’s called). When I turn it on, it shows the Infinix logo, then the XOS logo, but it gets stuck there. I’ve waited for hours, but nothing happens.

I looked online, and most solutions suggest a factory reset—but I really don’t want to lose my data. Here’s what I’ve tried so far:

Recovery Mode: I entered recovery mode and tried rebooting from there, but it didn’t work.

DroidKit Application: I tried using DroidKit, but my phone won’t connect while it’s turned off. It does detect the phone when fully powered off, but then asks me to enable USB debugging—which I can’t access.

Updating via SD Card: I tried installing an update through the “Update from SD Card” option in recovery mode. I downloaded a firmware file for Infinix Note 11 X663, but I stopped when I saw a warning that it might delete my data.

I asked ChatGPT, and it advised me not to install a “Full Firmware” but instead an OTA update—but I have no idea what that means.

I just want to recover my data, and after that, I swear I’m throwing this phone into the ocean and getting a Samsung. Any and all help would be massively appreciated!

Topic

[birdmantd]

Reply To: Infinix Note 11 Stuck in Bootloop – Need Help Saving Data!

In reply to Infinix Note 11 Stuck in Bootloop – Need Help Saving Data!

Sorry, but I only have a tip for the future. That is, backup your data. To the cloud or to your laptop/PC. As we usually say: you only lose what you didn’t backup.

I didn’t need to use ChatGPT to find out what an OTA update is. Google Search sufficed. I don’t think you can use that on a phone that’s not turned on and active.

If no luck, see if a data recovery company can help you. It won’t be free, but your data might be worth more then the costs. Or less, and then they’re gone forever.

• This reply was modified 3 weeks, 2 days ago by birdmantd.
• This reply was modified 3 weeks, 2 days ago by kees_b.

Reply To: Infinix Note 11 Stuck in Bootloop – Need Help Saving Data!

In reply to Infinix Note 11 Stuck in Bootloop – Need Help Saving Data!

Try ‘Wipe Cache Partition’ in recovery mode—it won’t erase data. If that fails, ADB backup might help

Infinix Note 11 Stuck in Bootloop – Need Help Saving Data!

In reply to Infinix Note 11 Stuck in Bootloop – Need Help Saving Data!

If your Infinix Note 11 is stuck in a bootloop and you need to save your data, try these steps:

Force Restart – Press and hold the Power + Volume Down button until the device restarts.

Boot into Safe Mode – If possible, boot into Safe Mode by holding the Volume Down button after the logo appears. This helps if a third-party app is causing the issue.

Recovery Mode & ADB – Boot into Recovery Mode (Power + Volume Up) and try “Repair System” or use ADB (Android Debug Bridge) on a PC to extract data.

Professional Assistance – If nothing works, visit a service center to attempt data recovery without a factory reset.

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