information center

I was just browsing through the open questins and came upon this one.

I guess the answer to this question depends on what you define as an "information" center. Do you mean a Data Center, in the traditional sense of a computer room with lots of equipment, networking and support staff? Or do you mean a call center type environment, where people are sitting at workstations and answering phone calls from internal or external clients?

What is the main business product or service that is being supported or supplied by this information center? You really need to be more specific to get a more specific answer.