ink rubbing off paper

I don't think this is related to your computer's operating system or to what cartridge you are using. As far as I remember, that's a laser printer and, as such, has a fuser section that the paper goes through. There are two rollers that the paper goes between before the paper is ejected. The top roller is heated to a very specific temp and the paper is pressed between the two rollers. If the temperature is too low, no fusing will take place and the toner will rub off the page, just as you describe. If that's the case, though, the printer should display an error message, since there are sensors to tell that. Another possibility is that the rollers aren't pressed together the way that they should be. I think there's a (probably blue-handled) lever at the left end of the fuser section, that allows the rollers to be temporarily separated for paper jam removal. If the spring that provides the tension is broken or out of place, you could have the same symptom. There are several sources for a remanufactured fuser assembly for this printer, costing around $100. If you're careful, this is not too difficult a repair. good luck