Question

Instagram Wrongly deleted

By phoenix1430 ·
Tags: Security
Help with an account being deleted!!!!
When I tried to get on my account today (about 4 hours after posting something) I was told that I had been logged out of my account. No biggie, it happens a lot. But when I tried logging in I got a message saying that my “request could not be completed”. Odd, but nothing some web surfing can’t fix. Well, nothing came up so I tried again and got a message that said (exactly) “Your account has been disabled for violating our terms: http://instagram.com/about/legal/terms/ ”. No, I did not post pornographic/copyright infringing/vulgar/intellectual property belonging to someone else/ or anything against their terms on my account. There is also no reliable way to contact them. In case this is necessary to the retrieval of my account, the name is @the.baby.phoenix
Any advice?
-xxx
4 total posts (Page 1 of 1)  
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All Answers

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What are you expecting anyone here at TR to do?

by wizard57m-cnet Moderator In reply to Instagram Wrongly deleted

Instagram is their own site, they set their rules, we can't help you...other than if you used similar "signature" (3 x's) along with the user name including the phrase "baby"...well, what can I say other than choose a different user name and signature, something not easily associated with child pornography.

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Send an email.

by Charlotte.B In reply to What are you expecting an ...

Well, i would try and contact customer service and air out my grievances because Instagram regularly removes fake accounts, however, in your case it was not a fake account. Plus sometimes if they think an account is violating the community guidelines, the account could be deleted without warning...Maybe someone accused your account and reported you without warning. Like i said, write them an email and keep us updated.
All the best dear!

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I agree

by PaulineGreening In reply to Send an email.

The best you can do is to contact them. Instagram is indeed known for regularly deleting accounts and are very strict with their policy. It's also a possibility that someone reported your account or post that caused your account to be disabled. Good luck.

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INSTAGRAM

by JimmieTSpence In reply to Instagram Wrongly deleted

make and gives some id proved with sorry statement some report your account that maybe happened...

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