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Insufficient Memory in WordXP

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5 replies

by pphomthi

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Hi, support!

My dilemma is this: The user has an IBM Netvista, 2.2Ghz, 256mb of Ram, 40GB of HD, that has winXP and OfficeXP. When the user is in Word and then tries to print the document, it comes up saying that it has insufficient memory. The user stated that it happens mostly when she tries to print from Word. The computer has to be rebooted 3x or 4x everyday in order to print from Word. I can try to reinstall the program or the printer driver, but I was just wondering if u knew other ways to resolve this issue.

5 replies

by oz_media

Couple of fixes that may work;
I've seen this problem before and have found two different resolutions for two similar yet different problems.

1) Install the latest drivers (at least I didn't say to check it was plugged in)
2) Turn down the print settings (resolution, graphics quality)
3) If you are printing PostScript images, make sure you have a postscript driver installed to a postscript printer (OK that was an add-on)
Lemmeno how it goes,

by johngreer

What other "stuff" is running at the time she tries to print? Does she have MANY other windows open (say e-mail, Word, PowerPoint, etc.). It sound like a virtual memory shortage. Try closing all other programs except WORD, then trying to print.

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