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Internal Error 2721.Setup

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by lchacon

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Hi everyone, I have been helping somebody to install a CDRW-DVD Combo drive. At present time the Dvd is working fine, but the CDRW is not, because when I try to install the burning Software, in this case Nero 5, I receive the following error message: "Internal error 2721.Setup", and the installation process is not finished, by the way my friend is using Windows ME. I have tried everything. Maybe someone knows the way around this.
Thank you

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by bitsybug20

If you are setting up a combo drive, it should have come with software to set them both up at the same time with a setup disk. I would try uninstalling the software for the dvd and any other software that shows up in relation to the cdrw-dvd (go into control panel and add remove programs to see what is installed) and then reboot your computer and reinstall the software. That would be my first step, if that doesn't work, we can try a couple of other things. My email address is bitsybug20@hotmail.com if you need to ask any questions direct.

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