Software

Ask something
Discussion Locked

internet access

0 helpful
3 replies

by tenmileranch

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have windows xp. I can get on the internet only if the computer is turned off first. If I have been on internet and go off and do other things on the computer and then decide to go back on the internet, I have to turn off the computer first. Thank you for any help

3 replies

by ann777

How are you connecting to the Internet? Via a modem or via a nic?

Sounds as if you have a hardware conflict between either the modem/nic and another device. That when the other device gets used, it uses part of the same memory that either your nic/modem is trying to use for Internet.

Go to device manager on your computer and look at the hardware addresses (IRQ) and memory addresses that your are using for your nic/modem and see if any other devices use any part of that same range.

This discussion is closed to new replies.