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Internet error

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by emacintyre

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Internet Expolorer keeps shutting down when I access some pdf files on the internet. I have to restart many times. What's the problem?

5 replies

by vinh.le

Hi,

Either your IE version is out-dated or has corrupt Acrobat Reader plug-in's. I suggests you tried removing Adobe Acrobat Reader first from Add/Remove Program in Control Panel. Reboot, then re-installed using the last version. Taken we're talking about the "free version" Acrobat Reader. The lastest version is v5.0 which can be download at www.adobe.com

Next you may want to check your Internet Explorer version? One of the best route to update Windows Product is to use the "Windows Update" option built into your Browser. Depending on which version you have, you can find this option either under Tools or Help.

Hope this help.

by benyo

I've seen this in IE 5.5, running Acrobat Reader 4. Documents that are created in Acrobat 5 can have this affect on web-based Acrobat 4 docs. Follow the previous answers advise and download Acrobat Reader 5 (and latest patches if available).

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