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Internet Explorer Crash

By erbertkeysjr ·
When entering Dell.com and clicking on options to enter the higher education page to start selection and options on certain laptop and desktop systems, while page is loading I get

"Faulting application iexplore.exe, version 6.0.2900.2180, faulting module unknown, version 0.0.0.0, fault address 0x00000000."

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Quickest solution

by house In reply to Internet Explorer Crash

It sounds like IE is having an interpretation and memory addressing issue.

My advice would be to uninstall and reinstall IE via the add/remove windows components in the add/remove programs section.

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advice vs. fix

by apotheon In reply to Quickest solution

You beat me to it. That's what I was going to suggest to fix the IE failure.

Of course, the explanation for how to fix it and my advice aren't the same. My advice would be "Get a real browser!" Ahem.

You know I can't help myself. . . .

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That too

by house In reply to advice vs. fix

That is a better solution, but it is not always in the cards if they are an IE user. When I get calls for IE issues such as this, I suggest Firefox if I feel that repairing IE is beyond the scope of their knowledge. Even in the extreme event that Firefox will start acting up, at least it is a separate entity from the OS. This will make repairing the browser a simple task.

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true

by apotheon In reply to That too

The fact that switching browsers isn't always particularly practical is why, along with "switch browsers" as advice, I lead with the fact that your fix was what I was going to suggest. Besides, before wandering off into OSS advocacy, it's usually a good idea to actually address the question asked first. Heh.

One of the things that always bothered me, back when I actually used it, was the fact that IE sometimes couldn't be uninstalled (prior to reinstalling it) without completely hosing a lot of other stuff on the system. The easier availability of a simple uninstall/reinstall with a separate application, like Firefox, is a rarely mentioned positive consequence of its use.

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try adware se

by w1burd In reply to Internet Explorer Crash

go to download.com and search for adware se.

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no . . .

by apotheon In reply to try adware se

Look for Ad-Aware. Don't look for "adware". Adware is what you want to get rid of. Ad-Aware is a tool that can help you get rid of it.

It's mistakes like calling it "adware" that makes it possible for so many pieces of malware with names similar to Ad-Aware to get spread around, infecting more computers.

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try adware se

by w1burd In reply to Internet Explorer Crash

go to download.com and search for adware se.

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Try SpySubtract -

by dafe2 In reply to Internet Explorer Crash

You may want to try SpySubtract in conjuction with Ad-Aware or SpywareBlaster. I use SpySubtract with Spywareblaster. There's a trial version here:

http://www.intermute.com/products/spysubtract.html

If you do find spyware, follow up by doing a "repair" of IE.

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